Issuing Officer (Risk and Compliance /Reconciliation/ Processing payments/Card systems) – Port Louis, Mauritius

Eastern Africa
Posted 2 months ago

Reference No. AMCDT04

Reference Number: AMCDT04

Job Description:

We have an exciting opportunity for An Issuing Officer for our client in the banking industry. The Issuing Officer will ensure

the process of daily tasks with higher responsibilities and ensure at a supervisory level that all transactions are being processed in a timely and correct manner by following laid out procedures, both internal and external. They will ensure that all Accounts are duly reconciled at end of business and to report and investigate any discrepancies identified.


General Responsibilities

  • Instil and act with accordance to the Bank One Way: Vision, Mission, Values and deliver actions that positively contribute to the company’s culture.
  • Comply with all statutory regulations.
  • Ensure timeliness and quality of reporting, on both departmental levels, as well as reports to regulators and other internal and external stakeholders.
  • Relies on extensive experience and judgement to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • Undertake any other duties, accountabilities and responsibilities as may be required.

Risk and Compliance

  • Dispute Processing.
  • Bank level performance with respect to AML and Regulatory compliance and performance with respect to AML and Regulatory compliance (input from compliance).
  • Verification of transactions posted.
  • Processing repayment on credit cards.
  • Submission of Bank of Mauritius return.
  • Preparing statistics for retail banking, Trade Finance and Finance department.
  • Interest/charges calculations.
  • Cancellation of credit cards.
  • BOM MCIB reporting.
  • Reconciliation of Accounts.
  • Maintenance of card data on system.
  • Proper archiving of credit card documents.
  • Processing of written off credit cards.


  • Avoid leakage of funds – ensure all payments have been processed properly.
  • Verification of posting done on Finacle system.
  • Reconciliation and Settlement process of cards.
  • Credit card payments.
  • Processing of Invoices.
  • Reconciliation of Accounts.

Project & Initiatives

  • Keep updated with new guidelines from BOM, internal procedures and Card Association.
  • Sharing of knowledge with colleagues.
  • Attend workshops and training.
  • To personally take necessary steps to continuously, gain greater exposure to relevant techniques and processes for enhancing proficiency.
  • Keep abreast of changes in systems, procedures, products, and services.
  • Fully involved in Cards related project.

Requirements: Qualification and Skill

  • Degree in Economics/Business/ Finance or Accountancy or its equivalent.
  • Minimum of 5 years in the banking sector at supervisory level.
  • Knowledge of Card management system and Card dispute processing.
  • Good knowledge of proper planning, time management and risk management.

Benefits and Contractual information:

  • Full time position.


If you wish to apply for the position, please send your CV to Abigail Moleka at

Please visit for more exciting opportunities.


Abigail Moleka

Recruitment Consultant

CA Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful. However, your CV will be kept on our database for any other suitable positions.


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Job Category308980

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